Shipping and Policy

Shipping

Ship via FedEx Ground / Home Delivery.  We ship within 24 hours upon receipt of order from our Winning Pitchers Academy in Boston. Normal delivery is 3-5 business days within continental US.  Hawaii and Alaska shipping is via USPS ground which is 10-14 day delivery. USPS Priority Mail 3-6 day business day shipping upgrade is available via phone call or email to PPD customer assistance. 

If you would like to expediate shipping please call Customer Assistance.

Personal Information

Power Drive Performance will protect the security of your personal data by use of appropriate processes.   We will only share customer data outside of Power Drive Performance Inc. with your consent or as required by law.  At any time you may contact Power Drive Performance Inc. with any questions or concerns you may have about your privacy.

Power Drive Performance maintains an “Owners Only” training sites for learning the proper use of all our training aids.  These customer only training sites include video instruction and demonstration to help them understand, learn and improve their skills.  There is no charge for our customers to use these password protected sites.  The training sites are updated a few times each year and customers are sent an email to advise them of the new training being available.  Customers can opt out of this training service.

Returns

Our 30 Day Guarantee. We are professional trainers at our Winning Pitchers Academy and want all players to be satisfied with our Power Drive Performance training aids.  If you are not totally satisfied with your purchase, just return the item in its original new condition, including all tags, packaging and accessories and you will receive a prompt exchange or refund, excluding shipping charges.  To process a return, contact us at the phone number below to obtain a Return Material Authorization (RMA) number and shipping address. Items might be subject to a restocking charge from 10-20% depending on the condition of the return.  This is  only if product was used and scratched. If in new condition there is no restocking charge.  Please insure any returned merchandise, as we cannot be held responsible for lost packages.

For original owners the warranty for proper operation of the drive mechanism of any Power Drive Performance training aid is 5 years.  This includes the US Patent pendulum and T-bar operation which produces the auditory and kinetic “CLICK” instant feedback for athletes training.  To process a return, contact us at the phone number below to obtain a Return Material Authorization (RMA) number and shipping address.  If Power Drive Performance determines that the unit was not damaged through misuse, it will be replaced at no charge.

For 10 years we have used power drives at our Winning Pitchers Academy in over 3,500 lessons a year and with team training. All units operate as good as day one.  Power Drive Performance training aids a built 100% in the USA to last a player or coaches' career.

Power Drive Performance

Customer Assistance – 252-469-5813

Email Customer Support

sales@powerdriveperformance.com